800.621.8030. What should I do if the "Success" message appears on the VeriFone, but nothing prints? Can a money order purchased in the US be cashed outside of the US? Answered, Money Orders at Walmart: Cost/Fee, Limit, Hours, Payment Options, etc, Can You Buy Money Orders Online With PayPal? You may also send the original money order, receipt and Refund Request Form to Fidelity Express for a refund. How can I keep my money order safe? Please call 800-621-8030 ext. Fees range between 50 cents and $1 per $500 purchased. etc) Answered, Where to Get Free Money Orders: 6 Options Detailed, Can You Cancel a Money Order? It offers money order services in more than 20 Southeastern states in the U.S. In most cases, if you are paying a bill to one of our contracted billers, you may pay in cash, check or money order. Note that under federal regulations, any money order for $3,000 or more requires the issuer to record your name, address, Social Security number or alien identification number, and birthday, in addition to the money order’s purchase date, serial number, and dollar amount.. If you are paying a bill to one of the non-contracted billers we offer, you must pay with cash. The VeriFone may be out of paper, there may be a paper jam, or the VeriFone might need to reboot. Rules & Requirements Explained, Where Can I Cash a Western Union Money Order? This is not a sponsored video. 57125 Views • 28-Jul-2017 • FAQ. 1301 Main Street Sulphur Springs, TX 75483. It’s Very Quick and Easy. No - alterations cannot be made to a completed money order. Short Answer: Many retailers affiliated with Fidelity Express sell money orders but do not cash them. Fidelity Express’s money order partners typically include independent liquor stores, convenience stores, and grocers. The images are automatically transferred to Fidelity Express on a nightly basis. If the money order is on the report as sold, use the serial number on the report and void the money order – then open the printer and remove that money order, write “VOID” across it and mail to Fidelity Express. Some Fidelity Express partners accept both cash and debit cards for money order purchases. Fidelity Express offers money order services at partnering retailers throughout the United States. You can buy a money order from a variety of organizations, including the United States Postal Service, many banks or credit unions, and private companies such as MoneyGram and Western Union, which sell money orders through various merchants. Yes, we will attempt a refund if the money order has not been cashed. 800.621.8030. Fidelity Express is a division of GSC Enterprises, Inc. | NMLS# 899953, A full Police Report with the money order number on the report. Replacement Process Shown, How to Fill Out a Money Order (MoneyGram, Western Union, USPS, etc), Are Money Orders Safe? If I make a mistake, can I change the name on the "Pay to the Order of" line? Most requests are processed within 30 days. Can I get a refund? etc, Can You Deposit a Money Order at an ATM? Answered, Where Can I Cash a MoneyGram? FIDELITY EXPRESS MONEY ORDERS CORPORATE HEADQUARTERS1301 MAIN STREET, Sulphur Springs 75482P O BOX 768SULPHUR SPRINGS, TX 75483 RECORDING STATES" System Problems, call again later" 800-621-8030 & 903-885-1283 SULPHUR SPRINGS Texas *UPDATE Employee: Money Orders For copies more than one year old, the processing fee is $20.00 for each request. You cannot track the money order online without the serial number, but if you have trouble checking the status, you can call Fidelity Express at (800) 621-8030 for … Call Customer Experience at 800-621-8030 ext. If the money order has not cashed by the time we receive your complete paperwork we will place a stop-pay on the money order and issue you a refund check usually within 10-14 days. Like other money orders, Fidelity Express money orders are printed with the amount but require you to fill in basic information about yourself and the recipient, including your signature. 261381 Views • 16-Aug-2018 • FAQ. Never refund a money order if the consumer only has the receipt. You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. Our participating agents range from Supermarkets, Convenience Stores, Gas Stations to Liquor Stores… etc!! (Walmart? Yes, if you are making a bill payment, you will receive a validated payment receipt as proof that you made your payment. Money orders can be cashed at check-cashiers or retailers, subject to the policies of the cashing location. Yes, we will attempt a refund if the money order has not been cashed. Money Orders. Amount. Please make copies for your records. Answered. You cannot track the money order online without the serial number, but if you have trouble checking the status, you can call Fidelity Express at (800) 621-8030 for assistance. Call our Customer Experience team at 800-621-8030 ext. All you need to bring with you to the Fidelity Express agent location is the bill stub(s) for the payment(s) you want to make. Separate forms are required per refund request. Do money orders have an expiration date? • A photocopy of the money order will be provided if the money order was cashed and a copy of same is provided to MoneyGram. 1301 Main Street Sulphur Springs, Texas 75482 When voiding a money order, why does the VeriFone display "Serial # Not Found" or the wrong dollar amount? Please call 800-621-8030 to speak to a consumer care specialist or complete the Contact Us form. Fidelity Express drafts your bank account and sends the funds to the biller. Dedicated to delivering affordable, trustworthy financial services to your community. Resources. Don’t submit your request for a copy until your money order has been processed by the recipient—unless you want to cancel the money order. The business may also obtain login credentials to our website to log-on anytime 24 hours a day, seven days a week, and receive a unique verification number. Incomplete or ineligible forms could delay your request. To find out whether your Fidelity Express money order has been cashed by the recipient, you can check the money order status at FidelityExpress.com. 13948 Views • 31-Jul-2020 • FAQ. At the time of publication, Fidelity Express states that if you do not cash a money order within 2 years of the date of issuance, a fee of $2 will be deducted for each month from the date of purchase. Sorry, your blog cannot share posts by email. Usually, the window to void a payment is 10 to 30 minutes. If the VeriFone fails to print a receipt at the end of a bill payment, check to make sure there is adequate paper and if there is a paper jam. Where can I buy a money order? Our content does not substitute a professional consultation. We contacted affiliated Fidelity Express retailers throughout Florida, Indiana, and Texas to find out more. Money Order Status. A $20.00 non-refundable processing fee (subject to change without notice) will be deducted from your refund. Fidelity Express, established in 1988, is a full-service financial services company. Please allow 2 weeks for processing. 63 Options Detailed, 24-Hour Money Orders: Where to Get a Money Order Any Time of Day, What Do I Need For a Money Order? What do I do if my money order has been stolen? See below for more details. Why does the VeriFone display "No Forms Loaded" when I have forms inside the money order printer? In order to induce US Express Money Order(USEMO) to refund the face amount of the above money order, and in consideration of the payment to me of the face amount of the above described money order, I(we) authorize USEMO atits discretion to stop payment on this money order and agree toreimburse USEMO forthe face amount of the money order and to hold USEMO harmless against any and … Dedicated to delivering affordable, trustworthy financial services to your community. However, if it is not used (presented for payment) within two years of the purchase date, there will be a non-refundable service fee deducted from the amount of payment shown on the money order. Return with the receipt and a $15 processing fee to the listed address. Please allow up to 30 days for processing. How do I find out the status of my money order? Among the stores we contacted, fees ranged from 50 cents to $1 for every $500 money order purchased. Please see the service charge notice on the back of the Fidelity Express money order. If the money order has not cashed by the time we receive your complete paperwork we will place a stop-pay on the money order and issue you a refund check usually within 10-14 days. I hope you find this to be helpful. It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. And, then the sender asks you to mail or digitally transfer part of the funds back to them. 7020 to speak to a customer care specialist. The VeriFone needs to be rebooted or at least one of the cables is not connected correctly. Each request requires a separate form. Money orders can also be deposited into bank accounts.
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